Okay, I have the same problem in all my applications, they use the same class for in-app purchases everywhere. Subscriptions work well as do the rest of the purchases, apart from non consumable purchases. The problem occurs frequently, on the accounts of live users who report the problem. The situation looks like this: the user makes a purchase -> transaction, purchase status -> transaction finished. Then the receipt is validated on the Apple server. JSON does not contain this purchase. I contacted Apple support, and also opened a ticket in Feedback Assistent (FB8398377). I have no idea yet why this doesn’t only work with non consumable purchases, but it works perfectly with subscriptions.
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Okay, I have the same problems, in huge numbers, in all my applications. The receipt does not contain purchases (nonconsumable) both in the sandbox and in the records of real users. Everything works fine for subscriptions, but doesn't work for purchases, this is not acceptable! I don't understand why Apple is still inactive. Apple hasn't had any updates on this for a whole year.
Dear Apple, why, after purchasing your new Mac on M1, I can't use it normally with my huge 21:9 CF791 monitor in HIDPI mode? Apple why did you turn to users not with your face but with another place? I remember the Windows vs Mac videos under Steve Jobs and I realize that soon these videos will be just right for Macs. Give us normal operation with third party 21:9 HIDIPI monitors.